Security

Help > Security

Kiki James, London uses SSL technology for your protection. All information submitted at the checkout is secure and authenticated by Thawte, a leader in trust and identity services. SSL certificates bind an identity to a pair of electronic keys that are used to encrypt and sign digital information. These certificates provide a complete security solution.

How secure are your online transactions?

All orders that involve the release of personal information are encrypted using the latest 128-bit SSL encryption technology. Encryption is a process by which we use software to scramble your credit card number and personal information so that they're unreadable by anyone else. We are so confident in our security systems that our Website Security Guarantee will provide coverage against unauthorised charges on your credit card.

What information do you collect?

Kiki James, London is committed to protecting your privacy and we only use the information we collect from your shopping experience here to process orders. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). If you agree to join our mailing list then we will use the e-mail address you supply, to inform you of updated product information and special offers.

When you order we need to know your name, shipping address, e-mail address, credit card or debit card number and expiration date. This allows us to process your order. When you sign up to our mailing list we only need to know your e-mail address and you will be sent details of new products and special offers at our online store.

How do you protect my information?

The personal information which we hold will be held securely on our server.

Do you use cookies?

We do use session cookies as our preferred method of managing your shopping basket, However we also try to support customers who cannot or prefer not to use them. See the cookie section below for more information.

Will you sell my information?

Kiki James, London does not sell any information about their customers, it's as simple as that. We will not forward your details on to any third party at any time.

How do I remove myself from your mailing list?

If you don't wish to be contacted about future Kiki James, London promotions then please send an email to unsubscribe@kikijames.com to remove your address from our mailing list.

What are session cookies?

Like many web sites, Kiki James, London makes use of session cookies to keep track of your shopping basket and help ensure your online privacy. A session (or temporary) cookie is a small text file containing a unique code that is stored by your computer when you first visit a web site, and deleted when you close your web browser. Session cookies contain no user identifiable or sensitive information, but they do allow us to securely match you up with your shopping basket and other information related to your visit.

Must I allow session cookies?

How do I change my cookie settings?

For more information on how to change your cookie preferences, refer to the help menu on your browser and search for "cookies" or "privacy". If you are still experiencing difficulties after enabling support for session cookies, then please contact us.